You could also try this troubleshooting step to clear any corrupted data from your device:Ĥ- Clear local saved games and your console will automatically restart
In order to do that please go to: settings> account> remove accounts> remove your account. It would definitely help if you could restart the internet router while the console is restarting.Īnother step that you can try to resolve the issue, would be to remove and re-add your account. Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. The following troubleshooting step will help you clear out your MAC address: Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.
Please do not worry about the situation because I am here to help you out!Īccording to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. I am very sorry to know you are having such conveniences. Hello AlosDiallo, I hope everything is going well for you!
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